{"id":411,"date":"2017-05-09T18:07:00","date_gmt":"2017-05-09T18:07:00","guid":{"rendered":"https:\/\/nms-archive.tiltedchair.co\/?p=411"},"modified":"2021-08-20T14:51:48","modified_gmt":"2021-08-20T14:51:48","slug":"technology-finally-catches-up-with-financial-services-customer-centric-vision","status":"publish","type":"post","link":"https:\/\/nms-archive.tiltedchair.co\/?p=411","title":{"rendered":"Technology Finally Catches Up With Financial Services\u2019 Customer-centric Vision"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Nomis Solutions announced today that Frank Rohde, president, and CEO, will be presenting at the&nbsp;Australian Retail Banking Summit 2017, which will be held in Sydney on May 25 and 26. Rohde\u2019s presentation, \u201cHow Technology is Finally Making Customer-centricity a Reality,\u201d reflects the Summit\u2019s theme: \u201cRetail: Ripe for Revolution.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019ve been talking about customer-centric banking for so long that bankers, and customers, have begun to dismiss it as hype,\u201d says&nbsp;Rohde. \u201cBut there are banks&nbsp;today<em>&nbsp;<\/em>that are breaking down the potential barriers that threaten their relevance to consumers. Through data-driven agility and personalized client experience, these banks are delivering greater client satisfaction and stockholder value.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rohde\u2019s presentation, which is scheduled for Friday, May 26, at 12:15 p.m., will focus on three key areas that streamline customer experience by anticipating needs and reducing delays:<\/p>\n\n\n\n<ul class=\"uk-list uk-list-disc wp-block-list\"><li>How banks are connecting the dots between digital and physical banking channels to drive sales enablement and customer experience <\/li><li>Using front-line offer intelligence to generate and manage personalized offers and become smarter over time with technology like artificial intelligence (AI)<\/li><li>Employee-facing solutions that empower representatives with Big Data analytics like price optimization and behavioral segmentation that have traditionally been relegated to the back office<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Rohde will also be presenting an award at the 27<sup>th<\/sup>&nbsp;Annual Australian Retail Banking Awards, which recognize outstanding achievements in the retail banking sector. The black-tie awards gala will be held on May 25 at the Sheraton on the Park.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A gold sponsor of the Australian Retail Banking Summit, Nomis is used by more than 10,000 bankers around the world, including large banks in APAC using its customer data-led technology solutions to improve the execution of product pricing across both mortgage and deposits portfolios. These solutions tackle both the front-end customer-facing product and price negotiation as well as the back-end analytical pricing. Nomis\u2019 regional headquarters is located in Auckland.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nomis Solutions announced today that Frank Rohde, president, and CEO, will be presenting at the&nbsp;Australian Retail Banking Summit 2017, which<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[8],"class_list":["post-411","post","type-post","status-publish","format-standard","hentry","category-news","tag-retail-banking"],"acf":[],"_links":{"self":[{"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=\/wp\/v2\/posts\/411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=411"}],"version-history":[{"count":0,"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=\/wp\/v2\/posts\/411\/revisions"}],"wp:attachment":[{"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=411"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=411"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nms-archive.tiltedchair.co\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}